Fix search tickets method
Following the suggestions of https://gitlab.com/rhab/PyOTRS/-/issues/29
We need this custom config to solve the problem with the search ticket method. We need to send a POST method instead of a GET method. The change is:
TicketSearch:
RequestMethod:
- GET
Route: /Ticket
to:
TicketSearch:
RequestMethod:
- POST
Route: /TicketSearch
This change also needs a change in the OTRS web service connector config. Please use the Generic Interface Connector provided by PyOTRS: https://gitlab.com/rhab/PyOTRS/-/blob/master/webservices_templates/GenericTicketConnectorREST.yml.
Edited by Administrator