Draft: Refactor ticket update services
Unite services that send provisioning articles to OTRS tickets
- Create class "update_process_ticket_with_provisioning_information.py" and its test
- Remove the three classes that are covered with it, and their tests:
- update_process_ticket_with_VF_provisioning.py
- update_process_ticket_with_MM_success_answer.py
- update_process_ticket_with_completed_order_item.py
- Update CHANGELOG.md
Move article classes to an "articles" folder And article tests to "tests/otrs_models/articles" folder
Inherit _body_from_dct
method from AbstractArticle
Add service to warn OTRS about a completed MM OrderItem
- Update
update_process_ticket_with_MM_error.py
andupdate_process_ticket_with_MM_success_answer.py
with this new feature purpose.
Edited by Administrator