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Fix entity mapping authored by Daniel Palomar's avatar Daniel Palomar
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...@@ -35,10 +35,10 @@ Which entities of OTRS we use in the integrations? ...@@ -35,10 +35,10 @@ Which entities of OTRS we use in the integrations?
The mapping between the entities of ERP and OTRS is: The mapping between the entities of ERP and OTRS is:
* Ticket --> Contract * Ticket --> Lead
* CustomerUser --> Partner * CustomerUser --> Partner
Article and the list of DynamicFields are related to Ticket. The combination of ticket, dynamc fields and article is mapped with Contract. Article and the list of DynamicFields are related to Ticket. The combination of ticket, dynamc fields and article is mapped with Lead.
![mapping](entity_mapping.png) ![mapping](entity_mapping.png)
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