[IMP] im_livechat: add new digest tips

PURPOSE

Review the tips and digest layout design to make sure they have a WOW effect
and increase trial conversion/retention.

SPECIFICATIONS

“Use canned responses to chat faster”

See code for specifications.

LINKS

Task ID-2274264
COM PR: odoo/odoo#53580
ENT PR: odoo/enterprise#1139

X-original-commit: fd8ee90adc5c759d591345a1676f01fc63c51f38

addons/im_livechat/__manifest__.py

@@ -19,12 +19,12 @@ Help your customers with this chat, and analyse their feedback.
 
         """,
     'data': [
+        "security/im_livechat_channel_security.xml",
+        "security/ir.model.access.csv",
         "data/mail_shortcode_data.xml",
         "data/mail_data.xml",
         "data/im_livechat_channel_data.xml",
         'data/digest_data.xml',
-        "security/im_livechat_channel_security.xml",
-        "security/ir.model.access.csv",
         "views/rating_views.xml",
         "views/mail_channel_views.xml",
         "views/im_livechat_channel_views.xml",

addons/im_livechat/data/digest_data.xml

 <?xml version='1.0' encoding='utf-8'?>
-<odoo noupdate="1">
-    <record id="digest.digest_digest_default" model="digest.digest">
-        <field name="kpi_livechat_rating">True</field>
-        <field name="kpi_livechat_conversations">True</field>
-        <field name="kpi_livechat_response">True</field>
-    </record>
+<odoo>
+    <data noupdate="1">
+        <record id="digest.digest_digest_default" model="digest.digest">
+            <field name="kpi_livechat_rating">True</field>
+            <field name="kpi_livechat_conversations">True</field>
+            <field name="kpi_livechat_response">True</field>
+        </record>
+    </data>
+
+    <data>
+        <record id="digest_tip_im_livechat_0" model="digest.tip">
+            <field name="name">Tip: Use canned responses to chat faster</field>
+            <field name="sequence">2900</field>
+            <field name="group_id" ref="im_livechat.im_livechat_group_manager" />
+            <field name="tip_description" type="html">
+<div>
+    <p class="tip_title">Tip: Use canned responses to chat faster</p>
+    <p class="tip_content">Use canned responses to define templates of messages in the livechat app. To load a canned response, start your sentence with ':' and select the template.</p>
+    <img src="/im_livechat/static/src/img/canned-responses.gif" class="illustration_border" />
+</div>
+            </field>
+        </record>
+    </data>
 </odoo>