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Set company name as firstname and not lastname in OTRS tiquets

Pelayo García requested to merge fix/company-name-and-firstname-OTRS into master

CHANGELOG:

### Fixed
- [#748](https://gitlab.com/coopdevs/odoo-somconnexio/-/merge_requests/748) Set company name as first name and not lastname in OTRS tiquets

Related card: https://trello.com/c/c5QfDMft/1087-revisar-els-camps-que-omplim-a-otrs-quan-es-tracta-duna-empresaproc%C3%A9s-m%C3%B2bil

Edited by Pelayo García

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