Skip to content

Send consideration notes to fiber and mobile OTRS tickets

Pelayo García requested to merge feature/partner-crm-lead-activation-notes into master

CHANGELOG:

### 
- [#823](https://gitlab.com/coopdevs/odoo-somconnexio/-/merge_requests/823) Send consideration notes to fiber and mobile OTRS tickets

Related card: https://trello.com/c/Em1MHlZN/1299-consideracions-per-activaci%C3%B3-de-portabilitats-de-fibra-i-m%C3%B2bil

⚠ Deploy https://gitlab.com/coopdevs/otrs-somconnexio/-/merge_requests/135

Check whether there are more crm_leads with these conditions:
- Same partner
- Portabilities
- Stage new or "remesa"
- Opposite technology (either fiber or mobile)

To warn the agents that those services might be packaged together
 from partner's previous provider contract.
Edited by Pelayo García

Merge request reports