This YAML configuration template includes the **Route: /TicketList** and **SessionGet/Session/:SessionID** endpoint which both are **required for PyOTRS** but which are not included in the default OTRS webservice setup.
This YAML configuration template includes the **Route: /TicketList** and **SessionGet/Session/:SessionID** endpoint which both are **required for PyOTRS** but which are not included in the default OTRS webservice setup.