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Coopdevs
Som Connexió
OTRS
PyOTRS
Commits
da5bcde4
Commit
da5bcde4
authored
7 years ago
by
Dmitry Mantis
Committed by
Robert Habermann
7 years ago
Browse files
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Fix bug with ticket_id not passing to _send_request in ticket_get_by_id, which…
parent
3f997212
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1 changed file
pyotrs/lib.py
+16
-36
16 additions, 36 deletions
pyotrs/lib.py
with
16 additions
and
36 deletions
pyotrs/lib.py
+
16
−
36
View file @
da5bcde4
...
...
@@ -498,17 +498,10 @@ class Ticket(object):
"""
def
__init__
(
self
,
dct
):
# store OTRS Top Level fields
fields
=
{}
for
key
,
value
in
dct
.
items
():
fields
.
update
({
key
:
dct
[
key
]})
try
:
self
.
tid
=
int
(
fields
.
get
(
"
TicketID
"
))
except
TypeError
:
self
.
tid
=
0
self
.
fields
=
fields
self
.
fields
=
{}
self
.
fields
.
update
(
dct
)
self
.
tid
=
int
(
self
.
fields
.
get
(
"
TicketID
"
,
0
))
self
.
articles
=
self
.
_parse_articles
()
self
.
fields
.
pop
(
"
Article
"
,
None
)
...
...
@@ -516,26 +509,20 @@ class Ticket(object):
self
.
fields
.
pop
(
"
DynamicField
"
,
None
)
def
__repr__
(
self
):
if
self
.
tid
is
not
0
:
if
self
.
tid
:
return
"
<{0}: {1}>
"
.
format
(
self
.
__class__
.
__name__
,
self
.
tid
)
else
:
return
"
<{0}>
"
.
format
(
self
.
__class__
.
__name__
)
def
_parse_articles
(
self
):
"""
parse Article from Ticket and return as **list** of **Article** objects
"""
lst
=
self
.
fields
.
get
(
"
Article
"
)
if
lst
:
return
[
Article
(
item
)
for
item
in
lst
]
else
:
return
[]
lst
=
self
.
fields
.
get
(
"
Article
"
,
[])
return
[
Article
(
item
)
for
item
in
lst
]
def
_parse_dynamic_fields
(
self
):
"""
parse DynamicField from Ticket and return as **list** of **DynamicField** objects
"""
lst
=
self
.
fields
.
get
(
"
DynamicField
"
)
if
lst
:
return
[
DynamicField
.
from_dct
(
item
)
for
item
in
lst
]
else
:
return
[]
lst
=
self
.
fields
.
get
(
"
DynamicField
"
,
[])
return
[
DynamicField
.
from_dct
(
item
)
for
item
in
lst
]
def
to_dct
(
self
,
articles
=
True
,
...
...
@@ -565,9 +552,7 @@ class Ticket(object):
"""
dct
=
{}
if
self
.
fields
:
dct
.
update
(
self
.
fields
)
dct
.
update
(
self
.
fields
)
if
articles
:
try
:
...
...
@@ -598,11 +583,8 @@ class Ticket(object):
**Article** or **None**
"""
result
=
[
x
for
x
in
self
.
articles
if
x
.
field_get
(
"
ArticleID
"
)
==
"
{0}
"
.
format
(
aid
)]
if
result
:
return
result
[
0
]
else
:
return
None
result
=
[
x
for
x
in
self
.
articles
if
x
.
field_get
(
"
ArticleID
"
)
==
str
(
aid
)]
return
result
[
0
]
if
result
else
None
def
dynamic_field_get
(
self
,
df_name
):
"""
dynamic_field_get
...
...
@@ -614,11 +596,8 @@ class Ticket(object):
**DynamicField** or **None**
"""
result
=
[
x
for
x
in
self
.
dynamic_fields
if
x
.
name
==
"
{0}
"
.
format
(
df_name
)]
if
result
:
return
result
[
0
]
else
:
return
None
result
=
[
x
for
x
in
self
.
dynamic_fields
if
x
.
name
==
df_name
]
return
result
[
0
]
if
result
else
None
def
field_get
(
self
,
f_name
):
return
self
.
fields
.
get
(
f_name
)
...
...
@@ -1159,7 +1138,7 @@ class Client(object):
if
not
self
.
session_id_store
.
value
:
raise
SessionNotCreated
(
"
Call session_create() or
"
"
session_restore_or_set_up_new() first
"
)
self
.
operation
=
"
TicketGet
List
"
self
.
operation
=
"
TicketGet
"
payload
=
{
"
SessionID
"
:
self
.
session_id_store
.
value
,
...
...
@@ -1170,7 +1149,8 @@ class Client(object):
"
HTMLBodyAsAttachment
"
:
int
(
html_body_as_attachment
),
}
if
not
self
.
_parse_and_validate_response
(
self
.
_send_request
(
payload
)):
response
=
self
.
_send_request
(
payload
,
ticket_id
)
if
not
self
.
_parse_and_validate_response
(
response
):
return
False
else
:
return
self
.
result
[
0
]
...
...
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